Ordering herbs online
Hopefully you will find ordering online fairly straightforward. There is the option at the ‘verify your order’ stage to add a different delivery address by clicking on the ‘update your details tab’ under your address or by clicking on ‘your account’ from any page on the website. This is also the place you can change your password. All major debit/credit cards are accepted plus PayPal. If ordering online is not for you, it is easy to order by phone by ringing 01799540695. Sometimes we are all out at shows or the nursery, so please leave a message on the answering machine and we will get back to you. There is also the option to collect your herbs from a show close to you, or the nursery, please ring us for details.
How the herbs are grown
All the herbs are naturally grown in 9x9 cm pots (8cm depth). They begin life as either seeds or cuttings in small plugs and are then potted on into the 9cm pots by hand. They are then left to root into the compost and put on some top growth before they are sent out to you. This means they will be a good size and ready to carry on their life in their new surroundings.
How are the herbs are packaged
We really want your plants to arrive in the best condition possible. We use recyclable blister packs that hold three herbs tightly in place to stop movement. To help stop soil spillage each pot is wrapped in thin black film wrap which will cover the soil surface but not the plant, this needs to be removed when you unpack your plants. The blister packs are then popped into cardboard boxes for added protection and wrapped with fragile tape to help prevent them being thrown about in transit.
Terracotta pots are delivered in reinforced cardboard boxes with padding.
How your herbs are delivered
It is important that your herbs spend as little time as possible in their packaging as they have no access to natural light. Although they manage pretty well for three or four days we like to send them on an overnight delivery either a Tuesday or Wednesday; this ensures that they are never left in transit over a weekend (if the overnight inadvertently takes an extra day). This means that herbs ordered on a Wednesday evening for example will arrive just over a week later, whereas herbs ordered on a Monday will arrive within three or four days. Therefore please allow up to two weeks for delivery. An email will be sent to you when your herbs are despatched.
Please leave an alternative address or place to leave your herbs in the comments box on the order page, that way if you are not home, they will not be send back to the depot and spend another night in their box.
We have kept our delivery prices as low as possible and it is just £5.20 per box containing one to forty-two herbs. For larger orders each additional box of up to forty-two herbs is £5.20, there is no maximum amount. Additional postage costs exist for some postcodes in the Scottish Highlands, Ireland and Channel Islands.